Contact

Book a working session.

Tell us about your practice and what you want the AI team to take on. We answer during business hours from Toronto.

Talk to the ZALVICA team.

Existing client? A ticket from your client cabinet reaches our team queue fastest.

Client cabinet

Client login

Office

Toronto, Ontario, Canada

ZALVICA does not provide legal or immigration advice. Please do not send client case details through this form.


FAQ

Questions, answered.

Short answers about working with ZALVICA. Every question is on the FAQ page.

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Zalvica Bot answering client questions: the bot at a desk, three floating speech bubbles with question marks, cyan circuit accents on deep black, 1200 × 900, transparent background.

How do I contact support?

The fastest way is a ticket from your cabinet – it lands directly in our team queue. You can also email us at [email protected]; messages are answered during business hours.

A confirmation email did not arrive – what should I do?

Check your spam folder and give it a few minutes. If it still has not arrived, see this troubleshooting guide or contact support.

What is the ZALVICA member area?

It is your personal workspace: the marketing intake, your media plan, support tickets, and account settings all live there. Open it with the “Client login” button in the header of this site.

Where can I find step-by-step guides?

Every part of the member area has a guide in the Help Centre – from registration and payment to daily work in the cabinet.

How do I restore my password?

On the sign-in screen press “Forgot your password? / Trouble signing in?”, request the reset link by email, and set a new password. Step-by-step: Restoring your password.

What do access statuses mean?

The rule is simple: an active subscription means full access; without it, the working area stays locked while your account and saved answers remain safe. Details: Access statuses explained.

I paid but access is still locked – what should I do?

Press “Refresh access” on the “Unlock your intake” screen – it re-checks your subscription in a second. If access still does not open, contact us at [email protected].